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India has emerged as a crucial hub for Global Capability Centers (GCCs), moving beyond just cost-saving centers into strategic assets for multinational corporations, particularly within the healthcare and life sciences sectors. These centers leverage India’s skilled workforce, technological capabilities, and evolving infrastructure to provide essential support across critical business functions globally. However, the healthcare industry is one that is typically riddled with regulation, risk and safety compliances that differ from country to country and can be complicated to align for global companies. This article dives into some of those requirements specific to healthcare GCCs in India.
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Mastering Regulatory Compliance
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Navigating the complex web of global and local regulations is a primary function of healthcare GCCs. Ensuring strict adherence is vital for legal compliance and protecting sensitive information.
- Compliance involves multiple legal frameworks, including corporate, contract, and tax laws in India.
- Data privacy is paramount, requiring adherence to Indian data privacy laws alongside international standards like HIPAA and GDPR. The Digital Personal Data Protection Act, 2023, is bringing stricter regulations on data handling. Proactive compliance goes beyond meeting basic legal duties, focusing on establishing systems to prevent non-compliance, especially in areas like data privacy and financial oversight.
- AI tools are being implemented in GCCs to automate regulatory processes, leading to reduced submission times and increased accuracy, helping to keep pace with global standards.
Healthcare GCCs must continuously adapt to a rapidly changing global regulatory landscape, particularly as technology becomes more integrated into healthcare operations.
[/fusion_text][fusion_title title_type=”text” marquee_direction=”left” marquee_speed=”15000″ rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ rotation_text=”” title_link=”off” link_target=”_self” content_align=”left” size=”3″ text_shadow=”no” text_shadow_blur=”0″ text_stroke=”no” text_stroke_size=”1″ text_overflow=”none” dimensions_medium=”” dimensions_small=”” gradient_font=”no” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ style_type=”none” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” fusion_font_variant_title_font=”600″ fusion_font_family_title_font=”Poppins” font_size=”30″]
Fortifying Risk Management and Drug Safety
[/fusion_title][fusion_imageframe aspect_ratio=”” custom_aspect_ratio=”100″ aspect_ratio_position=”” lightbox=”no” linktarget=”_self” align_medium=”none” align_small=”none” align=”none” mask=”” custom_mask=”” mask_size=”” mask_custom_size=”” mask_position=”” mask_custom_position=”” mask_repeat=”” style_type=”” hover_type=”none” magnify_duration=”120″ scroll_height=”100″ scroll_speed=”1″ margin_medium=”” margin_small=”” caption_style=”off” caption_align_medium=”none” caption_align_small=”none” caption_align=”none” caption_title_tag=”2″ animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ filter_sepia=”0″ filter_opacity=”100″ filter_blur=”0″ filter_hue_hover=”0″ filter_saturation_hover=”100″ filter_brightness_hover=”100″ filter_contrast_hover=”100″ filter_invert_hover=”0″ filter_sepia_hover=”0″ filter_opacity_hover=”100″ filter_blur_hover=”0″ image_id=”9535|fusion-600″ margin_bottom=”20px”]http://localhost/astraviseservices/wp-content/uploads/2025/05/management-600×338.jpg[/fusion_imageframe][fusion_text columns=”” rule_size=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ logics=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky”]Risk management is a fundamental aspect of healthcare GCC operations. The Central Drugs Standard Control Organization (CDSCO) is the primary regulatory authority in India responsible for clinical trial oversight, approval, and inspections. Healthcare GCCs that contribute significantly to the clinical trial process and regulatory compliance, must adhere to the regulations and requirements set forth by CDSCO to conduct their operations. Some other factors that need to be considered:
- Protecting intellectual property (IP) and data through compliance with relevant laws is a critical risk management activity.
- Cybersecurity is a key consideration, especially with the increasing use of AI in healthcare, to protect sensitive data handled by GCCs.
- Post-market surveillance functions conducted by GCCs include pharmacovigilance and risk management planning, which involve maintaining pharmacovigilance systems and providing safety reporting.
[/fusion_text][fusion_title title_type=”text” marquee_direction=”left” marquee_speed=”15000″ rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ rotation_text=”” title_link=”off” link_target=”_self” content_align=”left” size=”3″ text_shadow=”no” text_shadow_blur=”0″ text_stroke=”no” text_stroke_size=”1″ text_overflow=”none” dimensions_medium=”” dimensions_small=”” gradient_font=”no” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ style_type=”none” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” fusion_font_variant_title_font=”600″ fusion_font_family_title_font=”Poppins” font_size=”30″]
Accelerating Clinical Trials Through Innovation
[/fusion_title][fusion_text columns=”” rule_size=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ logics=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky”]Indian healthcare GCCs play a pivotal role in the clinical trial process, a critical phase in drug development. They provide expertise in:
- Data management, patient recruitment, and regulatory compliance. Specific functions include clinical regulatory writing, biostatistics & programming, and clinical data science.
- Adoption of advanced technology and analytics, particularly AI, that significantly enhances the efficiency, accuracy, and success rate of clinical trials.
- AI-powered platforms that can be used to streamline operations, optimize protocols, improve patient recruitment, and predict trial outcomes.
[/fusion_text][fusion_title title_type=”text” marquee_direction=”left” marquee_speed=”15000″ rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ title_link=”off” link_target=”_self” content_align=”left” size=”3″ text_shadow=”no” text_shadow_blur=”0″ text_stroke=”no” text_stroke_size=”1″ text_overflow=”none” gradient_font=”no” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ style_type=”none” animation_direction=”left” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” fusion_font_variant_title_font=”600″ fusion_font_family_title_font=”Poppins” font_size=”30″]
Global Presence and the India Ecosystem
[/fusion_title][fusion_text columns=”” rule_size=”” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ logics=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky”]Major global healthcare and life sciences companies utilize GCCs in India for various functions, including technology capabilities, digital initiatives, and clinical trial support. Hyderabad is rapidly establishing itself as a prominent life sciences GCC hub, benefiting from its robust ecosystem, talent pool, cost-efficiency, infrastructure, government support, research capabilities, and regulatory expertise.
Examples of companies with significant AI-related activities in India include Bristol Myers Squibb, which has a GCC in Hyderabad focused on AI for drug discovery with 1,500 professionals. Novartis Biome, an innovation hub also in Hyderabad, focuses on integrating AI into pharmaceutical research and collaborates on drug discovery and clinical trials. Additionally, Pfizer, Abbott, Siemens Healthineers, AstraZeneca, GSK, Sanofi, Johnson & Johnson and Eli & Lilly are leveraging their GCCs for various functions including R&D, drug discovery, digital initiatives, IT services, and clinical trials support. For instance, Pfizer has a Global Drug Development Centre in Chennai, and AstraZeneca’s GCC in Chennai supports global R&D and digital healthcare initiatives.[/fusion_text][fusion_title title_type=”text” marquee_direction=”left” marquee_speed=”15000″ rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ rotation_text=”” title_link=”off” link_target=”_self” content_align=”left” size=”2″ text_shadow=”no” text_shadow_blur=”0″ text_stroke=”no” text_stroke_size=”1″ text_overflow=”none” dimensions_medium=”” dimensions_small=”” gradient_font=”no” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ style_type=”none” animation_direction=”left” animation_color=”” animation_speed=”0.3″ animation_delay=”0″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” fusion_font_variant_title_font=”600″ fusion_font_family_title_font=”Poppins” font_size=”30px”]
Partnering for Success
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Navigating the complexities of regulatory compliance, risk management, and clinical trials requires specialized expertise. Astravise Services has a vast network of partners that can help global companies navigate the complexities in this domain. In addition to connecting you with the right support, Astravise Services can also help you set up your healthcare GCC in India and provide management support, based on your company’s unique requirements.
India’s healthcare and life sciences GCCs have evolved into strategic powerhouses, fundamentally transforming how multinational corporations approach regulatory compliance, risk management, and clinical trials. By leveraging a deep talent pool, embracing advanced technologies like AI and analytics, and navigating a developing regulatory landscape, these centers are enhancing efficiency, ensuring compliance with global standards, mitigating risks, and accelerating critical processes like drug discovery and clinical research. As global healthcare firms continue to seek cost-effective, high-quality innovation, the role of Indian GCCs in driving digital transformation and supporting the future of global healthcare is set to become even more significant.
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